SMS Policy

Last updated: April 12, 2026

Program Description

Ozii is an AI-powered voice agent platform operated by Apposia Teknoloji A.Ş. that enables businesses (such as restaurants, clinics, and hotels) to handle incoming phone calls automatically. When a customer calls an Ozii-powered business, the AI voice agent takes the order or request and informs the customer that a one-time transactional SMS will be sent to their phone number. Only transactional messages are sent — no marketing messages.

How Verbal Opt-In Works

Ozii uses a verbal opt-in model. Here is the exact flow:

A customer calls a business powered by Ozii.
The AI voice agent handles the call and collects the customer's phone number.
During the call, the AI agent verbally informs the customer: "You will receive an SMS confirmation to this number."
By continuing the interaction, the customer verbally consents to receive the SMS.
A single transactional SMS is sent after the call ends.
No further messages are sent unless the customer calls again.

Types of Messages Sent

Only transactional messages are sent, including:

Order confirmation with summary and total amount
Payment links for completing a transaction
Appointment confirmations

We do not send marketing, promotional, or recurring messages.

Message Frequency

One SMS per call interaction. No recurring messages.

Sample Messages

Order Confirmation:
Hi! Your order at [Restaurant Name] is confirmed: [order summary]. Total: $[amount]. Thank you for ordering! Reply STOP to opt out.

Opt-In Confirmation:
You have opted in to receive order confirmation messages from [Restaurant Name] via Ozii. Reply STOP to unsubscribe at any time.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will not receive further SMS messages from that business via Ozii.

Help

Reply HELP to any SMS for assistance. For help with your order, contact the business directly. To stop receiving messages, reply STOP at any time. You may also contact us at contact@ozii.ai.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Privacy & Data Sharing

Your phone number is collected solely to deliver the transactional SMS related to your interaction with the business. We will never share, sell, or transfer your opt-in data or SMS consent to any third party. Your information is only shared with the specific business you contacted in order to fulfill your request.

For more information, see our Privacy Policy or contact us at contact@ozii.ai.

Contact

For questions about this policy, contact us at contact@ozii.ai.

Apposia Teknoloji A.Ş. — Istanbul, Turkey