Privacy Policy

Last updated: April 9, 2026

Who We Are

Ozii is an AI-powered voice agent platform operated by Apposia Teknoloji A.Ş., a technology company registered in Turkey. This Privacy Policy explains how we collect, use, and protect information when you interact with Ozii-powered services.

Information We Collect

We may collect the following types of information:

• Phone number — when you call an Ozii-powered business
• Call content — voice interactions are processed to handle your request
• Name and address — if provided during an order or appointment
• Device and usage data — when visiting ozii.ai (via cookies and analytics)

How We Use Your Information

• To process your order, appointment, or request
• To send you SMS confirmation or payment links
• To improve our AI agents and platform
• To comply with legal obligations

SMS Communications

When you interact with an Ozii-powered voice agent, you may receive a one-time SMS message (e.g. a payment link or confirmation). You can opt out at any time by replying STOP. See our SMS Policy for more details.

Data Sharing

We do not sell your personal data. We may share data with:

• The business you contacted (e.g. the restaurant or clinic using Ozii)
• Service providers who help us operate the platform (e.g. telephony, SMS, cloud infrastructure)
• Authorities, if required by law

Data Retention

Call logs and interaction data are retained for up to 12 months unless a longer retention period is required by law or requested by the business.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, contact us at contact@ozii.ai.

Cookies

Ozii.ai uses Google Analytics to understand how visitors use our website. This involves cookies. You can disable cookies in your browser settings at any time.

Security

We use industry-standard encryption and access controls to protect your data. Your data is stored on secure servers and never leaves our infrastructure without protection.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available at this URL with the updated date shown at the top.

Contact

For privacy-related questions, contact us at contact@ozii.ai.

Apposia Teknoloji A.Ş. — Istanbul, Turkey